SS503 Statistical Process Control (SPC)

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Course Description

This course builds on the concepts from SS502-Process Management and Improvement. It takes participants to the next level to enable them to account for differences in the nature of processes in developing the best methods for managing them for control and continual improvement.

Participants will leave with the knowledge and skills to recognize the treatment diverse process situations require to effectively control and manage them. They will learn about means (Xbar) charts for variable data and about P, nP, C and U charts for attribute data and powerful exponentially weighted moving averages (EWMA) charts for both. They will also learn how to conduct studies to assess the capability of a process to meet requirements for attribute data like the number of defects (for manufacturing processes) or errors (for administrative or service processes) and the proportion defective (for manufacturing processes) or acceptable (for administrative or service processes.).

Questions about this course? Please contact CEPE at or 503.719.7655


Recommended: SS502- Statistically Sound Process Management and Improvement, or the equivalent knowledge.

A laptop is required for this course.

Applies Towards the Following Certificates


  SS503 - 006 Statistical Process Control (SPC)      
  2016-2017 - Fall 2016   Status:  Available
Class Schedule: 2 Sessions
Contact Hours: 15.0
Course Fee(s):
Course fee non-credit    $889.00
Potential Discount(s):
Early Bird Discount
Referral Discount
  1.50 CEUs
Location:   Center for Executive and Professional Education
In-class:   Wed, Thu 8:00AM - 4:30PM
19 Oct 2016 to 20 Oct 2016
Building: Crown Plaza Building
Room: Ross (100B3)
Delivery Options:  In Class
Instructors: Steve Zagarola, Aubrey Kendall
  Section Notes:  

Class dates are October 19 & 20, 2016, 8 am - 4:30 pm.