SS502 Intro to Statistical Methods

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Course Description

This course will ground you in the fundamentals of statistically sound and effective process control and management. Effective process monitoring and management and Statistical Process Control (SPC) requires the kind of good sound understanding that you will take away from this course of what a control chart is. Whether your application is a process to manufacture medical devices, semi-conductors, wind turbines or improve the speed of servicing people in need of a hospital room or improve an IT service call closure rate, these methods will reveal the process’s character and provide the foundation for solving and sustaining process improvement.

Participants will learn the basic statistics behind control charts. They will learn about individuals (Xi) and Moving Range (MR) charts for variable data and how to assess process capability and performance relative to requirements.



A laptop is required for this course.

Applies Towards the Following Certificates


  SS502 - 006 Intro to Statistical Methods      
  2015-2016 - Spring 2016   Status:  Available
Class Schedule: 2 Sessions
Contact Hours: 15.0
Course Fee(s):
Course fee non-credit    $889.00
Potential Discount(s):
Early Bird Discount
Referral Discount
  1.50 CEUs
Location:   Center for Executive and Professional Education
In-class:   Tue, Wed 8:00AM - 4:30PM
29 Mar 2016 to 30 Mar 2016
Building: Crown Plaza Building
Room: Ross (100B3)
Delivery Options:  In Class
Instructors: Steve Zagarola, Aubrey Kendall
  Section Notes:  

Course dates are March 29 & 30, 2016.

A laptop is required for this course.