This course will ground you in the fundamentals of statistically sound and effective process control and management. Effective process monitoring and management and Statistical Process Control (SPC) requires the kind of good sound understanding that you will take away from this course of what a control chart is. Whether your application is a process to manufacture medical devices, semi-conductors, wind turbines or improve the speed of servicing people in need of a hospital room or improve an IT service call closure rate, these methods will reveal the process’s character and provide the foundation for solving and sustaining process improvement.
Participants will learn the basic statistics behind control charts. They will learn about individuals (Xi) and Moving Range (MR) charts for variable data and how to assess process capability and performance relative to requirements.
Questions about this course? Please contact CEPE at firstname.lastname@example.org or 503.719.7655.
A laptop is required for this course.