BV153 Culture and Business Communication




Course Description

The ability to communicate and manage conflict across cultural differences are key skills that you will need in the 21st century to proactively lead and work effectively. Cultural competence, is not something that is developed overnight. This course introduces you to this important skill set and how to implement it in the workplace. Studies show that managers and employees who have cultural competence have a higher degree of sucess and less stess than those who do not possess these skills.

In this highly interactive and experimental workshop, you will learn the importance of understanding how our own cultural background affects the way we think, act and react. We will learn how to recognize when our values are at play and how they affect the way we handle workplace interactions.


Applies Towards the Following Certificates



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